1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you use our BitrateLab Application (“App”). By using the App, you agree to the practices described here.
2. Data We Collect
- Test Results: download/upload speed, latency, jitter, packet loss, test server, timestamp.
- Network & Device Info: IP address, ISP/ASN, connection type (Wi-Fi, 4G/5G), hashed Wi-Fi identifiers (SSID/BSSID), signal strength, device model, OS version, app version.
- Location: approximate location inferred from IP; GPS location only with your explicit consent.
- Diagnostics: crash logs, performance data, usage events.
- Optional Data: email address or support requests if you contact us.
3. Purpose of Processing
- Provide the speed test service and display results.
- Improve app performance and ensure security.
- Create aggregated statistics and coverage maps.
- Customer support and legal compliance.
4. Legal Basis
Under the EU GDPR, we process data on the following grounds:
- Contract: to deliver the test results.
- Legitimate Interests: analytics, security, and aggregated reporting (with right to object).
- Consent: for precise GPS location, notifications, or marketing.
- Legal Obligation: when required by law.
5. Sharing of Data
We share data only with trusted service providers (hosting, analytics, crash reporting), under strict contracts. Aggregated and anonymized statistics may be shared with research partners. We do not sell personal data.
6. International Transfers
If data is transferred outside the EEA, we ensure protection through Standard Contractual Clauses and other safeguards.
7. Data Retention
Raw logs (such as IP addresses) are kept only as long as necessary, typically 30–90 days. Aggregated, anonymized data may be retained indefinitely.
8. User Rights
You have the right to request access, rectification, deletion, restriction, portability, and to object to processing. You may withdraw consent at any time. To exercise rights, contact us at privacy@example.com. You may also lodge a complaint with your local data protection authority.
9. Security
We apply technical and organizational measures, including TLS encryption and access controls, to protect your data against unauthorized access.
10. Children
Our service is not directed to children under 16. If you are under this age, please do not use the App.
11. Changes
We may update this Privacy Policy from time to time. Updates will be posted in the App and on this page with the effective date.
12. Contact
If you have questions about this Privacy Policy, please contact us:
BitrateLab App – Privacy Team
Email: privacy@example.com
Address: [Your Company Address]